Management Skills for Supervisors

Management Skills for Supervisors

• Part-time • Please contact

making style, five motivational drives of

campuses for specific dates • $545

all people, skills required to effectively

participate in group discussion, and

• 26 hours each • Prince George

facilitating a problem-solving session.

(Continuing Education) and Quesnel;

may be available at Vanderhoof

Self-Management and

Leadership Development

Refine your interpersonal skills by iden-

Careers

tifying your behavioural preferences and

Improve your management skills, add

motivational drives. Learn how to adjust

to your resumé, and improve your

your style of interaction to best meet the

ability to manage time and stress —

motivational needs of others.

take Management Skills for Supervi-

sors at CNC.

Through a very reliable test you will

discover your negative responses to

The program is delivered in three

stress and how to overcome this with-

26-hour modules. Each module is a

out having to change your lifestyle.

complete and separate learning experi-

ence and can be taken in any order.

Manage yourself better in relation to

time by identifying strengths and

potential areas of development, apply-

Program outline

ing effective interaction strategies to

meet the various motivational needs

Interpersonal Communication

and behavioural styles, and recognizing

and Conflict Resolution

your reactions under tension, pressure,

In this session you’ll learn how to give and

and stress.

receive effective feedback that will help

resolve even the most difficult situations,

Revised: 11.08.02

and how to set a supportive communica-

tion climate for a one-to-one problem-

solving discussion, whether it’s with a

fellow employee, colleague, or boss.

Topics of discussion will focus on

identification and prevention of

win/lose situations before they begin,

six rules to developing a supportive

work climate, three essential skills to

help resolve all interpersonal conflict,

and understanding why people do the

things they do and how you can turn all

conflict into co-operation.

Group Decision-Making and

Problem Solving

This session will identify your problem-

solving, decision-making style and how

it may positively or negatively affect

others. You will learn how to be more

effective in your group/team meetings

and take advantage of the skills of

shared responsibility and leadership.

This session focuses on applying the

"4-Factory Theory," identifying your

preferred problem-solving, decision-

2011-12 CNC program guide and course calendar

- 90 -

www.cnc.bc.ca

How to Apply      

See Applying to CNC 

 The College of New Caledonia reserves the right to limit, cancel, or adjust programs without notice . 
* Approximate tuition fees - subject to change. Does not include books, tools, and supplies. Other fees may also apply.  Fees for international students are higher.