Business and management 15
This session focuses on applying the “4-
Management
Factory Theory,” identifying your preferred
problem-solving, decision-making style, five
Skills for
motivational drives of all people, skills
required to effectively participate in group
Supervisors
discussion, and facilitating a problem-solving
session.
• Part-time • Please contact
campuses for specific dates • $545
Self-Management and Leadership
Development
• 26 hours each • Prince George
(Continuing Education) and
Refine your interpersonal skills by identifying
Quesnel; may be available at
your behavioural preferences and motivational
drives. Learn how to adjust your style of
Vanderhoof
interaction to best meet the motivational
needs of others.
Careers
Through a very reliable test you will discover
Improve your management skills, add to your
your negative responses to stress and how to
resumé, and improve your ability to manage
overcome this without having to change your
time and stress — take Management Skills
lifestyle.
for Supervisors at CNC.
Manage yourself better in relation to time by
The program is delivered in three 26-hour
identifying strengths and potential areas of
modules. Each module is a complete and
development, applying effective interaction
separate learning experience and can be
strategies to meet the various motivational
taken in any order.
needs and behavioural styles, and
recognizing your reactions under tension,
pressure, and stress.
Program outline
Rev 12.08.03
Interpersonal Communication and Conflict
Resolution
In this session you’ll learn how to give and
receive effective feedback that will help
resolve even the most difficult situations, and
how to set a supportive communication
climate for a one-on-one problem-solving
discussion, whether it’s with a fellow
employee, colleague, or boss.
Topics of discussion will focus on
identification and prevention of win/lose
situations before they begin, six rules to
developing a supportive work climate, three
essential skills to help resolve all interpersonal
conflict, and understanding why people do
the things they do and how you can turn all
conflict into co-operation.
Group Decision-Making and Problem
Solving
This session will identify your problem-solving,
decision-making style and how it may
positively or negatively affect others. You will
learn how to be more effective in your
group/team meetings and take advantage of
the skills of shared responsibility and
leadership.
12.08.03
2012-13 CNC program guide and course calendar
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