Visit the Web Help Desk

Help and Resources

For frequently asked questions regarding computer, network, and phone services, please see our online Web Help Desk. You may also find what you are looking for by checking the list of relevant links below. If you can not find an answer to your question, please contact Helpdesk by emailing helpdesk@cnc.bc.ca or calling 250-561-5812

Forms

Services we Provide

IT Services provides support to students and staff of CNC for the following topics. For assistance, please contact the Helpdesk.

  • Account Access / Management
  • Administrative Systems Support
  • Backup & Disaster Recovery
  • Buying Software/Hardware
  • Classroom Technology
  • Conference Calling
  • Desktop & Laptop Hardware/Software
  • Email
  • Enterprise Application Services File Sharing
  • Information Security    
  • Integration Services
  • Internet Access
  • Lab Use Reports
  • Network Infrastructure
  • Printing Services
  • Remote Assistance
  • Synchronized Sign On
  • Telephony
  • Video Conferencing
  • Web Development
  • Web Services
  • Wireless Access