Information Technology Services

Video Conferencing

Manuals and Documentation

Basic User Guides

1. Video Conferencing manual (pdf)
2. Digital Presenter (pdf)
3. Sympodium (pdf)
4. Receiving Sites (pdf)

Advanced User Guides and Manuals

1. Lifesize Room Specifications (pdf)
2. Lifesize Room Manual (pdf)
3. ELMO Digital Presenter Manual (pdf)
4. Sympodium Manual (pdf)

Locations

• Prince George Campus
• Quesnel Campus
• Mackenzie Campus
• Vanderhoof Campus
• Ft St James Campus
• Burns Lake Campus

Terminology

• Cart - A videoconference cart is a basic configuration of videoconference equipment meant to be movable when necessary.
• Codec - This is the device that connects and controls the videoconference. The main piece of video conference equipment.
• Digital Presenter - A digital camera mounted system intended to replace the requirement for an overhead projector.
• Host Site - Location which the videoconference originates from, the host of the videoconference. There can only be one Host site per videoconference.
• LifeSize - The company that manufactures the videoconference equipment that we currently use at each campus location.
• Phone - Disc shaped device used as the speaker and microphone for the videoconference units.
• Podium - A videoconference podium is a collection of videoconference equipment and instructing equipment to allow an instructor to host a class via videoconferencing to receiver sites.
• Receiver Site - Other videoconference site(s) which the host site connects to, there may be more than one receiver site per videoconference.
• Sympodium - An interactive touch screen that works similar to a digital whiteboard, allowing the user to write and erase with digital ink.
• Videoconference - Allow two or more locations to interact via two-way video and audio transmissions simultaneously.

FAQ

Video Conference Support

Video Conference Support (ITS Technician’s Responsibilities)

• End point equipment coordination.
• Equipment initial installation and maintenance.
• On-call support (within core hours).
• Co-ordinate orientation and training with ILTR(Institute for Learning, Teaching and Research) staff.
• The customer can expect the technician to do set-up and debugging of video conferencing equipment.
• Effort will be made to educate and train departmental / administrative support staff tasked with supporting video conferencing in regional campuses.
• Room booking and scheduling are the responsibility of the customer. Please contact Prince George Room Bookings.
• Equipment maintenance must be handled through the ITS Helpdesk.
• Venue / room booking and scheduling are the responsibility of the customer. Allowance of ½ hour for set-up and ½ hour for end of session are recommended.
• Presenters are strongly encouraged to seek training / orientation during non-peak hours (between classes). Arrangements can be made through ILTR.
• Staffing schedules may be adjusted to accommodate a broader range (overlapping schedules) of service hours.