Community Support Worker Certificate
Community and School Support (CASS)


What you'll learn...

CASS 110 Communication Skills

Effective, ethical communication is the foundation of human service practice. CASS 110 helps human service paraprofessionals to develop this foundation. Topics examined in the course include perception of self and others, verbal and non-verbal communication, conflict management, communication in work relationships, and effective participation in groups and teams. Consideration is also given to the influence of disability, gender, and culture on communication.

Note: Students need access to video recording equipment to complete two assignments for this course.
3 CR

CASS 120 Human Diversity: A disability Perspective

Human development takes many diverse paths. This course examines disability as one expression of this richness. The common categories of disability are surveyed within the context of the person and his/her cultural, social, and physical environments. Students will also explore how disability is viewed and valued in Canada, as well as some current examples of disability culture.
3 CR

CASS 130 Ethical Foundations of Practice

In CASS 130, you will evaluate the relationship between your personal and professional values, adopt a code of professional ethics to guide conduct in the workplace, and develop an approach to ethical decision-making. You will identify the ethical issues raised in a variety of short case studies, evaluate options for resolution, and make clear arguments for decisions made. The course also reviews law relevant to human service work in British Columbia. (CASS 130 is delivered online.)
3 CR

CASS 140 Positive Approaches to Teaching and Learning: Part I

This course introduces the student to strategies for teaching new skills and addressing challenging behaviour. The intent of this course is to provide a thorough exposure to training strategies and procedures, while alerting the student to ethical concerns when using these strategies.
3 CR

CASS 145 Positive Approaches to Teaching and Learning: Part II

A continuation of CASS 140, this course builds on the introduction to behaviour change. Successful students will expand their knowledge on developing and implementing procedures of behaviour change to enhance the quality of life of individuals with developmental disabilities.

Prerequisite: CASS 140 (with a minimum “C” grade)
3 CR

CASS 150 Life Planning and Support Systems

In this course, life planning is presented as a process that values and empowers individuals and their families. Several “person-centred” methods to assess needs, make decisions, act, and evaluate are discussed. The course also surveys a variety of formal (e.g., education, social service) and informal (e.g., family) systems that support individuals with disabilities in fulfilling their life dreams.

Prerequisites: CASS 140 and 145 (with a minimum “C” grade in each)
3 CR

CASS 160 Physical Care

Maintaining your own and the physical health and safety of people with disabilities is the focus of this course. Emphasis is given to providing personal care in the most dignified and least intrusive ways possible. Topics covered in the course include good mental and physical health, personal hygiene, eating and nutrition, body mechanics, lifting and transferring, and medication safety along with stress management.
3 CR

CASS 180 Supporting Literacy in Diverse Populations

CASS 180 introduces Education Assistants and Community Support Workers to the basic skills, knowledge, and attitudes necessary for supporting literacy learning in classroom and community settings. This course introduces a wide variety of practical and positive ways that Education Assistants and Community Support Workers can support diverse learners, especially learners with communication, auditory, visual or other challenges.
3 CR

CASS 188 Approved Elective

*Electives must be equivalent to 3.0 credits at a post-secondary level of instruction. For information on approved electives, consult with the CASS blog at

CASS 190 Practicum (Community Support Worker)

CASS 190 is a community-based practicum. It is an opportunity for students to integrate and apply skills, attitudes, and knowledge learned in prerequisite course work. The practicum’s form will depend on the student’s interests and previous experience working with people with developmental disabilities in community settings. Examples range from student self-directed service learning projects to traditional “block” placements with a service agency. All practicum students complete a variety of assignments, journal exercises, and participate in an online seminar. (Note: Practicum placements cannot be guaranteed and are based on availability.)

Prerequisites: CASS 110 (or SSWK 145 or ECE 176 and 177) ), CASS 120 (or SSWK 225), CASS 130, CASS 140, CASS 145, CASS 150, and CASS 160, with a minimum “C” grade in each course. Ministry of Justice Criminal Record Check for Children and Vulnerable Adults is also required.
3 CR

Community Support Worker Certificate (CASS)

  • Credential: Certificate
  • Type: Part-time *maximum three courses per semester
  • Campus: Online through Burns Lake and Prince George; through Quesnel on a rotating basis
  • Fees: $290 per course
These fees are an estimate.